for Borderless staff

Borderless Platform Terms

There is no separate service agreement to sign on top of this. This document is the agreement for the platform, and it is written to be read rather than filed.

What this document is

These are the Borderless Platform Terms. They set out the relationship between you and Borderless, what we do with your data, and how hours become money.
They are written to be read. There is no separate service agreement to sign on top of this — this document is the agreement for the platform.
Version 2026-09-15. The version you accept is stored with your acceptance and you can read it again at any time from your dashboard.

You created this account yourself

You opened the Borderless signup page and created this account. Nobody at Borderless has engaged you and no client has asked for you.
Accepting these terms creates no engagement, no assignment, no rate and no promise of work. It gives you an account and nothing else.
You cannot log billable hours or be paid until Borderless places you with a client. When that happens the engagement — the client, your role, your rate and your start date — appears in your dashboard before it begins, and you will be asked to confirm it there.
Anything said in a conversation, a call or a message before today is not part of this agreement. What binds us is this document and the engagement you are later shown.
If you are here because somebody told you to sign up, stop and ask them for an invitation instead. An invitation carries your engagement with it; a self-created account does not, and the two are easy to confuse later.

What is expected of you inside the platform

You have access to other people's personal and financial data. Look at what you need for the work in front of you and nothing else.
Do not export, copy or forward contractor or client data outside Borderless systems.
Actions are recorded against your account, including 'view as'. That feature is read-only and must never be used to act as somebody else.
Confidentiality applies during and after your time with Borderless.

Your account

The account is yours and is not to be shared. The password is set by you; Borderless never has it and cannot read it.
Keep the email address on the account current. Everything that matters — an invitation, a statement to approve, a notice that your hours have gone past the expected total — is sent there.
A Borderless administrator can look at the platform through your account to help you or to investigate a problem. That view is read-only: nothing can be signed, submitted, approved or logged as you. Every one of those views is recorded.

Your data, and who sees it

What we hold: your name, contact details, address, date of birth, nationality and country, the government identity document you upload, your tax identification where you give it, your bank or payment details, your engagement terms, your logged hours and your leave.
Why we hold it: to place you with a client, to work out what you are owed, to pay you, to invoice the client, and to meet the tax and record-keeping rules of the countries involved.
Identity documents are held encrypted and are reachable only by Borderless staff whose role grants it. A client never sees them.
What a client sees about you: your name, your role, your country, the hours you logged for them, your leave for their planning, and what those hours cost them. A client does not see the rate Borderless pays you, your identity document, your tax classification, your address or your date of birth.
What we never do: sell your data, or hand it to anyone outside Borderless and your own client except where a law or a tax authority requires it, or where a service we use to run the platform needs it to do its job — hosting, email delivery, and payment processing.
You may ask for a copy of what we hold about you, ask for a correction, or ask us to delete it. Some records have to be kept after you leave — invoices, payment records and tax documents — for as long as the law requires.
After an engagement ends we keep your record so we can answer questions about past work and payments. You can ask us to close it, and what remains is the financial record we are required to keep.

Confidentiality

Anything you learn about a client, their customers, their systems or their plans through this platform is confidential. Do not repeat it, publish it, or use it for anything other than the work.
This survives the engagement. It still applies after you stop working with that client and after you stop using Borderless.
It does not cover anything that is already public, or anything you knew before, or anything a court or regulator requires you to disclose.

Changes to these terms

These terms carry a version, and the version you accepted is stored with your acceptance. You can always read the exact version you agreed to.
When we publish a new version we tell you and ask you to accept it. We do not treat carrying on using the platform as agreement to a version you have never been shown.
A change never applies backwards. Work already logged, money already owed and cycles already closed are settled under the version that was in force at the time.

Law, disputes and contact

Borderless is a United States company based in Albuquerque, New Mexico. These terms are governed by the laws of the State of New Mexico, and the state and federal courts sitting in Bernalillo County, New Mexico have jurisdiction.
Nothing here removes a protection that the law of the country you live in gives you and does not allow to be waived. Where the two genuinely conflict on such a protection, your own country's law wins.
If something is wrong — a rate, an hour, a payment, a document — raise it with us first and in writing. Most of what looks like a dispute is a number nobody has checked together yet.
Contact: hello@borderlesshr.com.

Version 2026-09-15. The version you accepted is stored with your acceptance; you can read it again from your dashboard at any time.